Time6:00 pm
Party2
StatusSeated
Table / areaT4 · Main room
ArrivalArrived 5:55 pm
NoteWindow seat
Restaurant Reservation System
Reservations, floor plan and service in one connected flow.
Robexa brings reservation requests, confirmations, guest details and table assignments into one clear process—giving hosts, service teams and restaurant managers the same operational view.
- One shared view for hosts and service
- Table assignment linked to floor planning
- Guest notes and occasions on each booking
Sample reservations for an evening service
| Time | Party | Status | Table / area | Arrival | Note |
|---|---|---|---|---|---|
| 6:00 pm | 2 | Seated | T4 · Main room | Arrived 5:55 pm | Window seat |
| 6:30 pm | 4 | Confirmed | T12 · Main room | Expected | Birthday |
| 7:00 pm | 3 | Arrived | A2 · Terrace | Waiting at host | High chair |
Time6:30 pm
Party4
StatusConfirmed
Table / areaT12 · Main room
ArrivalExpected
NoteBirthday
Time7:00 pm
Party3
StatusArrived
Table / areaA2 · Terrace
ArrivalWaiting at host
NoteHigh chair
Starting point
When bookings are maintained separately, friction builds.
Phone, website and other channels often carry the same need—but in separate lists, chats or calendars. During service that quickly affects availability, notes and table assignment.
Double entry
The same request is written down twice or transferred between systems.
Unclear availability
Hosts and service teams work from different assumptions about free and occupied tables.
Missed guest notes
Occasions, preferences or short remarks stay in side notes and never reach the floor in time.
Inconsistent table assignment
Areas and tables are assigned ad hoc without a shared planning view.
Harder coordination in peak service
When the room is full, every clarification between host and service costs time.
Workflow
From reservation request to seated guest
Value appears when request, review, confirmation, table assignment and team visibility share one flow—not when lists and chat threads run in parallel.
Request received
Reservation requests arrive through your restaurant website or are entered manually by staff—depending on the agreed setup.
Availability and rules checked
Capacity, time slots and house rules inform the review—depending on configuration and the agreed project scope.
Confirmation and table assignment
The team confirms or declines and assigns suitable tables or areas.
Shared operational view for the team
Hosts, service teams and managers work from the same status, notes and seating view.
One flow. One shared view.
Operations view
How a reservation board can look in daily service.
The board below is a conceptual product visualization with sample data—not a live guest view and not a screenshot from a customer deployment.
Sample reservations for an evening service
| Time | Party | Status | Table / area | Arrival | Note |
|---|---|---|---|---|---|
| 6:00 pm | 2 | Seated | T4 · Main room | Arrived 5:55 pm | Window seat |
| 6:30 pm | 4 | Confirmed | T12 · Main room | Expected | Birthday |
| 7:00 pm | 3 | Arrived | A2 · Terrace | Waiting at host | High chair |
| 7:30 pm | 6 | Pending | Unassigned | Pending | Allergy note |
| 8:00 pm | 2 | Confirmed | T7 · Side room | Expected | Quiet table |
Time6:00 pm
Party2
StatusSeated
Table / areaT4 · Main room
ArrivalArrived 5:55 pm
NoteWindow seat
Time6:30 pm
Party4
StatusConfirmed
Table / areaT12 · Main room
ArrivalExpected
NoteBirthday
Time7:00 pm
Party3
StatusArrived
Table / areaA2 · Terrace
ArrivalWaiting at host
NoteHigh chair
Time7:30 pm
Party6
StatusPending
Table / areaUnassigned
ArrivalPending
NoteAllergy note
Time8:00 pm
Party2
StatusConfirmed
Table / areaT7 · Side room
ArrivalExpected
NoteQuiet table
Times, statuses and areas are adapted to your restaurant during the project.
Day to day
What you can run in daily reservation work.
Capabilities stay close to operations—without marketing claims that cannot be traced to configuration and project scope.
Central reservation overview
Open and confirmed bookings stay clear for hosts and service teams.
Status and confirmation handling
Requests can be confirmed or declined; reservation status remains clear.
Guest and occasion notes
Notes for occasions, preferences or operational needs stay attached to the booking.
Table assignment
Bookings can be assigned to tables or areas.
Connection to floor planning
Reservation state and graphical floor planning can share the same operational view—within the configured scope.
Visibility for hosts and service
Authorized roles see arrival, seating and relevant notes before guests are seated.
Multilingual guest-facing journeys
Guest-facing interfaces and content can be provided in multiple languages depending on configuration.
Reporting-compatible reservation data
Reporting or exports are available where covered by project scope.
Perspectives
Simple for guests. Clear for your team.
Guests need a clear path to book. Your team needs one current view—without parallel lists.
For guests
- A clear booking journeyWebsite requests follow an understandable flow.
- Confirmation visibilityReservation status is managed in the operation and can be communicated clearly.
- Room for relevant requestsOccasions or short notes can travel with the booking.
- Multilingual presentationWhere configured, guest journeys and content can be provided in the languages you need.
For your team
- One current booking overviewHosts and service teams work from the same bookings and status.
- Guest notes before arrivalRelevant notes are available before guests reach the host stand.
- Clearer table allocationTables and areas are assigned to the booking instead of handed over verbally.
- Less manual coordinationFewer clarifications between host and service during peak periods.
Connected
Reservations in a connected restaurant operation
Reservations become useful when table assignment and graphical table and floor planning share the same view—and when managers can steer the wider restaurant management context.
This page covers the reservation workflow. Floor planning and restaurant management complement it where your operation needs the same operational view.
Implementation
We review process and technology before go-live.
Robexa reviews your current reservation process, technical environment and required interfaces—before configuration and training begin.
Whether existing systems can remain in use depends on the current technology, required interfaces and agreed project scope. Technical and operational requirements are reviewed before implementation.
Define the flow
Channels, confirmation logic and seating rules are defined together.
Connect planning
Reservations and table/floor planning are aligned to the same view.
Support go-live
Training, refinement and technical support follow the agreed scope.
FAQ
Frequently asked questions about reservations
Yes. Reservation requests through the restaurant website are part of the core flow. Which fields and rules apply are defined during the project.
Bring clarity to your reservation workflow.
Tell us about your channels, peak service and rooms. In a personal consultation we clarify how reservations and floor planning can fit your operation.